G. L. Sayre Inc., is an award-winning, third generation, family-owned truck dealership that has been in business since 1934. As an authorized Peterbilt dealer, we have access to the most recent and cutting-edge Peterbilt technologies, all while receiving a competitive salary and excellent benefits. As a family business, we make a point to take care of our employees. We offer, a flexible medical plan (at 75% the company’s expense), dental, vision, 401K with a matching program, paid holidays, long and short-term disability, life insurance, flexible hours, as well as opportunity for a generous monthly bonus and overtime hours.

GL Sayre commits to excellence in all things, and that starts with commitment to its’ employees.

We are looking for a dedicated and detail-oriented individual to take on a Parts Associate role at our shop located in Newcastle, DE, servicing specifically Peterbilt and TRP parts and products. Ideally, the candidate will have some training on CAT, Cummins, and PACCAR products, and demonstrate the following qualities:

Communication Skills: Employee must have the ability to actively listen to issues presented, comprehend information given to them, and think critically to trouble-shoot a customer’s needs.

Empathy: The ability to see any issue from the customer’s point of view. The employee must have an awareness that our customers often come to us because they have a problem; know the situation before acting.

Problem-Solving: The employee will have the ability to overcome obstacles by applying knowledge of the products and or the procedures learned on the job to complete any task at hand. A professional parts person is a problem solver.

Time-Management: The employee will prioritize what tasks are important and in what order then need to be done.

Self-Sufficiency: Be able to accept instruction and carry out tasks without constant supervision.

Responsibilities and Duties:

• Answering the phones in a timely manner.

• Helping at the shop counter using Decisiv software.

• Writing up quotes in a timely manner.

• Taking care of walk-in customers.

• Looking up parts and breaking down diagrams in the parts software.

• Customer returns.

• Communicating with outside salesmen on orders.

• Maintaining customer back-orders as they arrive.

• Inventory.

• Receiving and posting inventory.

• Opening and closing the store.

• Knowledge of CAT, Cummins, PACCAR products.

• Ability to lift up to 75 lbs.

• Operating a forklift.

• Traveling 20-40 miles between G.L. Sayre locations

• Processing cores/new returns to vendors.

• Maintaining the cash-drawer.

• Organizing invoices.

• Utilizing Microsoft Outlook, Word, and Excel.

• Maintaining email communications.

• Keeping the showroom clean and organized. e.g. Dusting, stocking shelves, wiping down counters, etc.

• Other duties as assigned.

Job Type: Full-time

Pay: $52,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• New Castle, DE 19720: Relocate before starting work (Required)

Work Location: In person